I recently purchased an HP Mini a small laptop classified as
a netbook. I plan to use it for email, surfing the Internet
and word processing. However, it does not have an optical
drive, so I cannot install some of the programs
from a CD.
I purchased Hallmark Card Studio from a local store. I tried
to install the program from the DVD in the Hallmark package;
however, my optical drive could not read the DVD.
Susie’s netbook is small, light-weight, economical, energy-efficient laptop.
Netbooks are especially suited for wireless communication and Internet
access. The name netbook pertains to it size and usage (web-based
rather than a notebook, which is larger and has an optical drive for
installing programs. The netbook is ideal for mobile users.
I used a special PC to PC Data Transfer device to drag-n-drop Suzie’s files
and file folders from her desktop to the other. I also used the transfer
device to copy her word processing program; this method was a bit tricky. A
better method is to use a USB DVD/CD-ROM external optical drive through the
USB port and enjoy access to DVDs and CDs. An external optical drive can be
purchased for about $50.
Pete’s problem was similar. His 5-year old desktop PC had a CD drive;
unfortunately it would not recognize his Hallmark DVD, so installation was
impossible. If I had an external optical drive, the installation would have
been easy. Fortunately, the Hallmark website included a provision for
replacing the DVD with a CD. Pete mailed it to Hallmark for the exchange.
My two year old Compaq Presario with Windows Vista is terribly slow. Should
I buy a new one or get this fixed?
was right because when I started her desktop PC it was unbearably
slow. I took it to my computer lab for remediation. Here are some of the
steps: I increased the memory (RAM) from 512 MB to 2 GB to speed it up. A
Vista computer needs more memory than an XP computer for efficient
operation. Then I installed Windows Service Pack 2 and over 25 pending
security updates to protect and improve performance.
I uninstalled the original antivirus software program that had bogged down
the system. I replaced it with one more efficient. In addition, a digital
tune-up was needed. I cleared many minor programs that were running in the
background using precious CPU resources. I also ran several utility programs
to render a more efficient system. Lastly, I also used my electric air
compressor to blow out the dust from the ventilation fans better to prevent
In Wendy’s case, it was more cost effective to update her desktop rather
than to purchase a new PC. The tune-up and improved protection helped out
My PC displays an antivirus program with a message in the middle of the
screen that gives a detected virus and trojan count. I do not recognize this
program and do not know how I got it. I can't remove it, and it wants me to
pay for a full install and virus removal by clicking on a link.
When is installing an anti-virus not a good thing? When it's a fake AV
program that can actually steal your personal information and manipulate
your system. That's what's happening with a program under various names,
which tries to trick you into installing it by running a fake virus scan and
popping up fake alerts.
Your PC is already infected with rogue "anti-virus" program. Do not click on
the link; that will make matters worse.
A quick fix might be the latest update for Microsoft Malicious Software
Removal Tool (MSRT); it targets specific malware for removal. This utility
helps to remove some of the malware; unfortunately there may be other
threats not detected by MSRT. Additional scans using special antimalware
software may be needed.
How can I open links in a new tab? When I click a hyperlink on a page in my
browser (Firefox), it opens up in the same tab (thus losing the original
page). How do I make links open in a new tab so I don't have to use the Back
button to get back to my original page?
I really like tabs for opening multiple pages at the same time. With every
browser, there are a different ways to do that. The simplest is to right
click the link and select Open in a New Tab. Using this method, you can also
open the link in a whole new window (browser instance) if you want. That
will open the link in a new tab. Or pressing the CTRL key while you click
the link will do the same thing. All three of these tricks work in the
latest versions of Firefox, Internet Explorer, and Chrome.